Why Small Businesses Need Custom Design
Template sites look fine at first, but they all follow the same structure—generic layouts with zero differentiation.
- Small businesses compete on trust, expertise, and local reputation
- Your site should reflect your unique value, not look like 100 other sites in your niche
- Custom design lets us map user flows specific to your customers (e.g., emergency calls vs. consultations)
- Strategic CTA placement based on behavior, not generic themes
- Every element branded to your voice and visual identity
User experience research shows that custom user flows reduce friction and increase conversions by 20-35% compared to generic templates.
Source: Baymard InstituteCustom sites convert better because they're built around your customers, not themes.